Enforcement Department Director

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About The Position

IP Protections is looking for an Enforcement department director:

  • Management Team Member Provide insightful, innovative, and problem-solving advice on critical Enforcement issues.
  • Coach, develop, lead and motivate a team of enforcement team leaders, managers, Analysts, and threat hunters.
  • Lead within a cross-functional and matrix environment (sales, marketing, R&D, etc.) to ensure client satisfaction.
  • Develop relationships with clients.
  • Responsible for customer satisfaction and retention.
  • Measure KPIs of effectiveness and identify areas for improvement. Manage projects aiming to drive standards and Automation excellence.
  • Work in collaboration with product, R&D, and marketing teams.
  • Extract data from multiple sources and combine them into meaningful outputs and visuals.
Requirements

5+ Years of people management- experience in customer success and professional services

BSc in industrial engineering/ Information system

Experience in overseeing projects

Experience in customer-facing roles

Security background is an advantage

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